Simply click the Account button at the top of this page, select a location, and click Sign Up button to setup a username/password. Once logged in: 1. complete a client profile 2. complete a pet(s) profile 3. enter your credit card information After completing the registration process, one of our managers will contact you to confirm your pet care needs and customize your service experience.
Never, as large packs are unsafe. However, we do believe socialization is great for the dogs. So we will do small groups of no more than 3 at a time when possible. This keeps things safe and manageable for us, and still fun for your pup.
In the event your pet becomes severely ill or injured while in the care of one of our staff we’ll be sure to notify you (or your emergency contact) immediately. If you (or your contact) are not available we will consult the expertise of your vet, or our own in-house vet, Dr. Rob Proietto, for proper care.
Absolutely. We’re happy to assist pets with special needs such as administering medications, fluids or special dietary supplements. We can also put down your pet’s meal if you won’t be able to. Feedings are also included.
We don’t use mobile grooming vans or cages, which means a safe, clean and relaxing environment for your pet. Bathing will typically take place in your bathtub or sink, with all blow drying done by hand. Haircuts and styling can be breed specific, or custom tailored to your preference. We’ll clean up after it’s all done.
Potential candidates go through an initial phone interview to ensure they meet TMAB requirements of proper experience and education. Those who meet our standards are invited to our office for a more formal sit down interview, as well as full background and reference checks. New hires partake in a two week training and field evaluation program before starting walks on their own.
Yes. Before we’re to start any services, we will arrange for a short meet and greet to see how your pet and our caretaker get along. This is also a great opportunity to go over your pet’s routine and answer any questions.
Cancellations for dog walking made within 12 hours of the scheduled service will be charged in full. Cancellations for grooming, training, or overnight care made within 24 hours of the scheduled service will be charged in full.