FAQ

Company

Services

  • What areas do you service?
  • How do I sign up for your services?
  • How do I request a service?
  • What if I'd like to request an early morning or late evening walk?
  • What if I'd like to request a weekend service?
  • What if I need a last minute walk?
  • How many walks must I schedule each week to qualify for a discounted walk subscription?
  • Do you do pack walking?
  • Will you ever take my dog off leash or to the dog run?
  • What if my pet becomes ill while in your care?
  • If I take a vacation will I lose any walks from my subscription?
  • Do you provide cat sitting services?
  • Can you give my pet medication, or feed them if needed?
  • How does your in-home grooming service work?
  • Do I have to be home for the grooming?
  • Do you provide any services on holidays?
    • New Year's Day
    • Memorial Day
    • July Fourth
    • Labor Day
    • Thanksgiving Day
    • Christmas Day

Staff

  • If you feel you’d be great fit for our team we’d love to hear from you.
    Please fill out an online application here.

  • What does your hiring process entail?
  • Will the same person be taking care of my dog each day?
  • Will I get to meet my new walker or sitter before starting services?
  • What if I feel my walker or sitter isn’t a good fit for my pet?
  • Is it okay to tip my walker or sitter?

Cancellation Policy

  • What if I need to cancel a scheduled service?
  • Is there a fee for last minute cancellations?

Payment

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Account

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Midtown West (50s)
1
Midtown West (40s)
2
Long Island City
3
555 TEN
4
33 BOND
5