New clients are required to:
(1) complete a client and pet profile on our scheduling platform;
(2) review and sign our client agreement and liability release form;
(3) provide a copy of dog’s current vaccination records;
(4) schedule a daycare evaluation.
All dogs must be free from parasites, ticks/fleas, and communicable diseases. Any dog that poses a risk to the health of the other dogs in our care will not be accepted at check-in. If our staff finds reason for concern while your dog is in Throw Me A Bone’s care, he/she will be separated from the group and we will contact you about picking them up and/or seeing a veterinarian. We will gladly welcome your dog back once they are healthy again and no longer pose a risk of infection.
We want all dogs to be safe and healthy. As such, and in compliance with the New York City Department of Health (NYCDOH) and the recommendation of the American Veterinary Medical Association, we require proof of the following vaccinations from your veterinarian prior to using any of our services.
**The rabies vaccination certificate MUST SHOW:
All male dogs must be neutered, and all females spayed – no exceptions – to take part in our daycare or extended stay (boarding) services.
For the safety and enjoyment of all participating members, dogs must be well socialized, people-friendly, and able to play safely with other dogs.
It is our number one priority to maintain a safe and enjoyable play space for our clients’ pets and our staff alike. Aggressive or extremely anxious dogs are disruptive to the group and pose a potential risk. Dogs exhibiting these behavioral signs will not be accepted into our daycare.
Each new dog is required to have an evaluation with our team prior to joining daycare or extended stay services. This evaluation helps us confirm that your dog is healthy, has positive interactions with our employees and other dogs, is comfortable in a daycare environment and meets all prerequisites (spayed/neutered and current on vaccinations). First time dogs coming in for extended stay must complete at least 3 days of daycare prior to boarding with us.
We are unwavering on this commitment as should any other good groomer or daycare provider be. Throw Me A Bone reserves the right, in our sole discretion, to refuse to provide services if we determine that a dog’s temperament is not suited for the requested service, or if a dog cannot be handled safely by our staff.